: Ensure the "Allow remote connection" option is checked in the Simatic Shell settings on both the server and the remote PC. Also, verify that the correct network card (LAN card) is selected.
the PC after the process completes to ensure all system files and group policies are applied. 4. Verify Network and Windows Features
The client machine needs a specific version matching the WinCC Server.
Are you attempting the download through a or a direct file installer ?
The WinCC Runtime runs fine at 1920x1080, but the WinCC Viewer RT shows only half the screen, requiring sliders to move around.
On the WebNavigator server, locate the installer ( .../WinCC/WebNavigator/Server/WebInstaller ). Copy this installer to the client machine and run it manually. 5. Check Microsoft Edge / Windows Update Conflicts
WebNavigator clients on 64-bit machines frequently fail to install because of missing Visual C++ libraries.
Do you have a specific error code or scenario not covered here? Leave a comment or visit the Siemens Industry Online Support forum – the community is very active.