Some models in this series have a physical reset button on the motherboard.

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If your DS-7208HGHI-F1 DVR was previously linked to a Hik-Connect account, you can reset the password directly via your smartphone. Go to the physical monitor connected to your DVR.

A hard reset via the internal jumper will erase ALL configuration data, including IP addresses, recording schedules, user accounts, and network settings. It will not erase the hard drive video footage, but the DVR will ask you to format the drive upon reboot.

Press and hold the button, then power the DVR on while continuing to hold the button for about 30–40 seconds

Answer the three questions exactly as you configured them during setup.

Hikvision support will reply with an or a key .

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Hikvision provides a free PC tool called (Search Active Devices Protocol). This tool can identify the DVR on your local network and generate a reset request file.

This is the for most users. You’ll need a Windows PC on the same network as the DVR.

Look for a tiny push-button labeled "Reset" on the motherboard.