A key characteristic of User IDs across most software platforms is their permanence. As noted in general software administration guides:

If you need to refresh your credentials or resolve a login prompt issue, follow these steps:

Verify that this matches the exact purchase email linked to your product receipt.

: Launch Fundy Designer and navigate to Help > About to verify your current account status and version.

This update is essentially a "handshake" between your local software and the Fundy servers to verify that your User ID is valid and active.

Whether you are a long-time professional photographer or a new user setting up your album workflow, here is everything you need to know about the latest User ID update.

Fundy Designer v6 User ID Update: A Complete Guide to Restoring Your License

If you are installing v6 for the first time or on a new machine, select "I HAVE A LOGIN" rather than "I'M NEW" if you already own a license.

If you cannot remember the password linked to your v6 user ID, you can use the "Forgot Password" feature within the login window to reset it. Troubleshooting "Trial Mode" in v6