Check RJ45/RS232 cables. Verify IP address configurations in the Z-Mode network menu. Low print density or wrong label orientation.
Faint prints, skipping, or label jams are typically caused by a dirty printhead or improper mechanical tension. Cleaning the Printhead Turn off the scale power completely. Open the printer cassette compartment. Moisten a microfiber swab with 99% isopropyl alcohol.
Digi, primarily manufactured by Digiweigh or under the Digi brand (now often associated with Rice Lake Weighing Systems in some regions), hosts service documentation in their support archives. Go to the official website and navigate to . Search for "SM320."
For Modbus mode (SM-320M): ATMT 1 enables transparent RTU mode.
Feeds data to the front operator and rear customer LCDs.
Use isopropyl alcohol on a lint-free cloth to clean the thermal printhead.
Clean the TPH with alcohol. Increase the print density via the SPEC settings. Incorrect IP address mapping or bad RJ45 termination.
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