App-po-14160 Document Action Not Completed Successfully |best| -
Verify that the and Workflow Startup Process fields are correctly populated (e.g., PO Approval and PO Approval Top Process ).
Request a budget increase, map to a different charge account, or override the funds check if your user responsibilities allow it. Step 3: Verify Accounting Periods
This generic error message typically appears when you attempt to approve, forward, reject, or submit a purchasing document—such as a Purchase Order (PO) or Purchase Requisition—for authorization. Because the error message itself is broad, diagnosing the root cause requires a systematic approach. app-po-14160 document action not completed successfully
In some versions (like R12), this error is a known bug associated with Oracle Note 1912083.1 Oracle Communities Troubleshooting & Resolution Guide 1. Verify Account and Document Status Check Accounts:
: Ensure the PO is in a status that allows the action. For example, to cancel a PO, it generally needs to be in Approved or Open status. Verify that the and Workflow Startup Process fields
Users report the error in the following situations:
Navigate to the workflow administration console. Verify that: Because the error message itself is broad, diagnosing
Ensure no partial downstream updates are conflicting with header records. PO_REVISIONS_ALL REVISION_NUM
A second major cause is . Often, the workflow background engine encounters a "hanging" process. If a previous workflow activity did not complete cleanly—perhaps due to a database timeout or a locking issue—the document enters a state of limbo. Subsequent attempts to act on the document fail because the system perceives the document as currently being processed or locked by another session.
Based on the status you find, take the appropriate action: