Encountering errors is a standard part of managing any software. The following are some of the most common issues with Ansys Licensing and their solutions.
Do you need to set up or license borrowing limits?
| Error Message | Description/Cause | Potential Solutions | | :--- | :--- | :--- | | The license server manager (lmgrd) has not been started yet | The license server service is not running. | Restart the license server via the LMC or the Windows Services console. Check for port conflicts (e.g., port 1055) that may be preventing the service from starting. | | Request name [feature] does not exist in the licensing pool | The client cannot communicate with the license server, often due to network issues. | Specify the license server by hostname, not IP address. Add firewall exceptions for the Ansys License Manager (ports 1055 and 2325). If using Shared Web Licensing, note that it is not natively supported in 2023R1, though a workaround may exist. | | Licensed number of users already reached | All available licenses for a particular feature are currently in use. | Wait for a license to become available, or contact your license administrator to check current usage. Monitor usage patterns to better allocate resources. | | ansyslmd: Can't connect to license server system (-15,10032) | A generic connectivity issue, often after a system update or network change. | Verify the license server is running and accessible. Ensure the server is specified by hostname. Check for firewall or antivirus interference. Test the connection using the "Test" button in the licensing settings. | | Cannot connect to license server system. The license server manager (lmgrd) has not been started yet | The license manager service is not running. | Start the "ANSYS, Inc. License Manager" service from the Windows Services management console (services.msc). Ensure the service is set to start automatically. | ansys license manager 2023r1
Better administrative control over how long licenses can be detached from the network.
lmdiag -c license.lic -feature ansys -n "username" Encountering errors is a standard part of managing
Installing the ANSYS License Manager 2023 R1 is a precise process. A single mistake in the order of operations can lead to "Cannot connect to license server" errors.
Click . The License Manager will read the file and automatically attempt to start the licensing daemons ( lmgrd and ansys ). Firewall and Port Configuration | Error Message | Description/Cause | Potential Solutions
Enable verbose logging by adding to ansyslmd.opt :
The built-in reporting tool in 2023R1 has improved graphs and export capabilities.
Is your setup a or a three-server redundant triad ?
Even with a perfect installation, network or configuration hurdles can occur.